Business process automation is constantly evolving, which has led to the innovative robotic process automation sector taking off in recent years. If you’re burdened with repetitive tasks, you can benefit by looking into this technology and saving valuable time for your organization.
The technology has advanced to a point where some are calling the latest solutions robotic process automation 2.0. This involves improvements around artificial intelligence (AI), which is making it less difficult for organizations to enjoy the benefits of robotic process automation (RPA) without having to worry about a large price tag with regard to development work.
If your goal is to streamline enterprise operations while reducing cost, RPA could bring key additions to your organization’s workflow processes. For example, if you have numerous rules-based processes that are best described as “mundane,” RPA can automate some of those tasks to free up your time to focus on other crucial aspects within your organization. Furthermore, with artificial intelligence and machine learning technologies, your solutions essentially train themselves to make judgments regarding future outputs.
Weighing the Benefits
One of the first key benefits organizations see when they implement RPA is a reduction in errors related to humans. Deloitte LLP published research from the banking industry on this topic, which found that because RPA automates tasks that are typically done by office workers using computers, error rates were lower, improving service and increasing the scalability of operations by utilizing this technology.
One commercial bank deployed 85 software robots running 13 processes, handling around 1.5 million requests per year. This allowed the bank to add capacity equal to nearly 230 full-time employees, but at around 30 percent of the cost of recruiting actual staff.
Versions of RPA
Different streams of RPA have been identified by a professor at the London School of Economics as leaders in the business sector. They include highly customized software that is targeted for very specific processes; screen scraping RPA, which synthesizes data to a document; self-development RPA, where a template is used for programmers to design their unique robot; and enterprise-safe RPA, which is scalable and reusable.
At Truth Comm, we’re dedicated to helping our clients get in touch with the technology that will help them reach their goals. Contact us and let’s discuss how RPA can streamline your workflow and help you gain valuable time. Furthermore, we’ll make sure you get the type of RPA that is the best match for your personalized situation.