The rise of enterprise mobility carries many benefits, including a less rigid line between personal and professional lives. The ability to multi-task or improve life-work balance means that people are no longer tethered to a particular location to get work done. The problem is, in many cases, this means that the workday never ends.
There are unquestionably benefits to the world of the mobile enterprise:
Convenience: Staff members that are out in the field or working remotely can access the same systems and data as their counterparts that work in the office. Sales reps no longer need to set aside a day to come in to update a pipeline program, for instance.
Speed: Decisions can be made more quickly because mobile technology allows for video conferencing, the access of data and other components that previously were only accessible with a meeting in the office.
Productivity: Companies love mobile enterprise solutions, because the workday never ends. Hours of productivity are added every week.
Morale: Despite the seemingly never-ending work week, employees appreciate the ability to have control over their schedules. No longer are they forced to figure out how to finish the workday and be available for family activities — they can do both.
However, there are some pitfalls that come with a mobile enterprise setting. Here are a few suggestions for keeping mobile technology from turning into the expectation that your employees are always working, without a break:
Put a 24-hour response policy in place: This doesn’t mean that no one needs to respond to an email for the first day, it simply sets the expectation that nobody should get frustrated if it takes a few hours, or even half a day, to receive a response to an email.
Think before you press “send:” When you send someone an email with a request or asking a question, consider whether it’s truly necessary. If you can ask them the same question next week at your Monday meeting, consider putting it off.
Protect face time: When you meet with someone, set the example of putting away your devices and focusing in on your meeting. If you receive a phone call, avoid checking to see who’s calling or stopping to listen to a voice mail. In-person meetings should take priority over someone that’s calling or texting you.
Interested in introducing or expanding your mobile enterprise technology? Talk with the consultants at Truthcomm. We help you navigate all the ways a particular technology choice will impact your business and your employees before implementation. Give us a call today.